Solved 🙅🏼‍♂️ Spam watch

[Adam]

If anybody receives Webwide emails to their spam box, I would greatly appreciate a heads up on the email platform. We are using Mailgun but have had some reports of emails ending up in spam despite all the correct setup as far as I can tell. If your settings allow, you might get emails for mentions, messages, watched thread alerts, lost passwords or when you originally sign up.

Likewise, if you're receiving emails fine, that would be great to know too.

Many thanks in advance! 🙏

 

[avena]

I haven't receive emails recently (well I haven't been around) but will notify if it happens. Checked spam folder and there is none.

 

[Gummibeer]

I assume that you are on a shared IP - just tell Mailgun support and they will move you on another IP address.
Except of this, depending on your mail volume, I can highly recommend using https://postmarkapp.com/ which is the most solid mail service I know.
Because spam sometimes also depends on content and so on some things you can check:

• setup SPF & DKIM: https://documentation.mailgun.com/en/latest/quickstart-sending.html#verify-your-domain right now you use an IP v=spf1 +mx +a +ip4:77.72.1.17 ~all but should use v=spf1 include:mailgun.org ~all for mailgun
• don't link (too much) to other domains in the email body - that's primary an outlook, hotmail, microsoft issue

Except of this: add a Telegram or Discord bot for "newsletter"/notifications. 😉 Much more solid, free and no spam filter. 😂